Privacy Policy

Last Updated: 05/05/2024

Patternbricks Limited trading as Patternbricks Apartments (“Patternbricks,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how Patternbricks collects, uses, shares, and protects your personal information when you use our services, including our website located at www.patternbricks-apartments.co.uk (the “Website”) and any related mobile applications (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy and our Terms and Conditions. If you do not agree with this Privacy Policy or our Terms and Conditions, you should not use our Services.

1. Information We Collect

We may collect personal information from you when you use our Services. The types of personal information we collect may include:

• Contact Information: such as your name, email address, phone number, and postal address.
• Booking Information: such as your booking history, preferences, and special requests.
• Payment Information: such as your credit card or other payment details.
• Communications: such as any communications between you and Patternbricks, including emails and messages sent through our website or mobile applications.
• Usage Information: such as information about how you use our Services, including your interactions with our website and mobile applications, IP address, browser type, and device information.
• Other Information: any other information you choose to provide to us.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To provide and improve our Services.
• To process your bookings and payments.
• To communicate with you about your bookings, inquiries, and other matters related to our Services.
• To personalize your experience and tailor our Services to your preferences.
• To analyse and understand how our Services are used and to improve their functionality.
• To comply with legal obligations and protect our rights and interests.

3. Sharing of Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers and business partners who assist us in providing our Services, such as payment processors, customer support providers, and IT service providers.
• With third parties as required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• With your consent or at your direction.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes to this Privacy Policy by email or by prominently posting a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at:

Patternbricks Limited

Union House, 111 New Union Street

Coventry, CV1 2NT

Email: bookings@patternbricks.co.uk

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Last Updated

This Privacy Policy was last updated on 05/05/2024.